![]() ![]() If you go through the steps in the subsection of troubleshooting and it still isnt working. This article will show you how: How to test an issue in another user account on your Mac. Obviously, some of the things specific to the external SuperDrive, like making sure it isnt upside down and connecting it to the USB port will not apply, but the troubleshooting under 'specific troubleshooting' would still apply to your SuperDrive. ![]() Still occurring in safe mode? Create a new user and test it out again. If the issue persists, restart in safe mode and test again: Use safe mode to isolate issues with your Mac. Choose System Information from the menu." ![]() OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key.OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu.Connect Apple USB.to a USB port on this Mac. When I plug in my Apple USB SuperDrive, Model A1379, all I get is a window that says, USB Accessory needs power. The System Profiler or System Information may provide additional information regarding what media your computer supports. I have a new MacBook Air, M1, 2020, Big Sur 11.4. Ensure your drive can read the specific type of disc being used. Reset the System Management Controller (SMC).ĥ. Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.Ĥ. Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.ģ. The aluminum enclosure should be facing up as shown in section 1.Ģ. Make sure the drive is not placed upside down. Reconnect the Superdrive directly to the display when you no longer need to start the computer from the SuperDrive."įrom the, "Accepts discs but the don't mount or are automatically ejected," section: Incorrect: Apple logo should be facing downīecause the USB port on external displays may not be powered at startup, connect the drive directly to the USB ports on your Apple computer when you need to use the Superdrive as a startup device. If the Superdrive is oriented upside down it will not read discs. "Make sure the Apple USB SuperDrive is lying flat on a surface with the silver top facing upward (shown below). These are from the article: Get help with the slot-loading SuperDrive on your Mac computer. Next, check out the troubleshooting steps below. This will help verify that your MacBook and SuperDrive are communicating as expected. You'll also want to check System Information > Disc Burning. Next, go to System Information > USB and see if the SuperDrive is recognized. This item will only appear when the SuperDrive is connected. You should see a CDs and DVDs preferences pane. With the SuperDrive connected, open System Preferences. Thanks for verifying that the box is checked for the SuperDrive to appear in Finder. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |